Returns & Refunds Policy
At Cleansed Co Company, we want you to be happy with your purchase. Because many of our products are personal care items, we are unable to accept returns or exchanges on opened or used products.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at:
brieraymond@cleansedcocompany.com
Please include your name, order number, and photos of the item so we can help resolve the issue.
Cancellations
If you need to cancel an order, please contact us as soon as possible. Once an order has been shipped or prepared for local delivery, cancellation may no longer be available.
Refunds
Approved refunds will be issued back to the original payment method. Processing times may vary depending on your bank or payment provider.