Returns & Refunds Policy

At Cleansed Co Company, customer satisfaction is important to us! We want you to be happy with every purchase.

Returns & Refunds

We accept refund requests within 7 days of delivery.

• Items must be unused and in their original condition.

• Opened or used personal care products cannot be returned.

• Personalized and custom-made items are non-refundable unless damaged or incorrect.

• Shipping fees are non-refundable unless the mistake was on our part.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Email: admin@cleansedcocompany.com

Please include your name, order number, and photos of the item.

Cancellations

Please contact us as soon as possible to cancel an order. Orders that have already shipped or been prepared for local delivery may not be eligible for cancellation.

Refund Processing

Once approved, refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Thank you for shopping with Cleansed Co Company! ❤️